HI, I'M XAVIER

Aspiring product manager passionate about solving problems and adding value to people's lives!

About Me

  • Name: Xavier Goh Jun Yi
  • Nationality: Singaporean
  • Email: xaviergoh@u.nus.edu
  • Skype ID: 13scxavier

About Me

Empathetic problem solver and effective team player with demonstrated history of leadership experience. Ever-enthralled by the evolving world of tech and the potential of human collaboration. Currently on a quest to "Delight Customers in Hard-to-Copy Margin Enhancing Ways" (Gibson Biddle) Things that make me tingle: Agile, Product Analytics, Product Management Outside of product management, I am also an avid participant of the stock market, a systems thinker, design thinker.

WHAT I CAN DO

TECHNICAL
  • Front-End Development HTML/CSS/React
  • Data Analytics MySQL/Python Jupyter
  • Image Editing Adobe Photoshop
  • Image Illustration Adobe Illustrator
  • Video Editing Adobe Premiere Pro/Sony Vegas
  • Animation MonkeyJam
  • 3D Design AutoCAD/AutoDesk Fusion
  • IT Skills Microsoft Office (ALL)
  • Software C/C++/Embedded C/Python/Java
  • Hardware Verilog/VHDL/LCPXpresso/Arduino
NON-TECHNICAL
  • Agile
  • Communication Skills
  • Leadership Experience
  • Project Management
  • Product Management

WHAT I'M INTERESTED IN

  • Full Stack Development
  • iOS / Android
  • Artificial Intelligence
  • Machine Learning
  • Development Operations
  • Product Management
  • Graphic Design
  • System Design
  • Marketing
  • Business Development
  • Customer Success
  • UI/UX Design

WHY ME?

  • Confident!
  • Committed!
  • Enthusiastic!
  • Friendly!
  • Open-Minded!
  • Willing to learn!
Download My resume!

Experience

  • APR 2021 - PRESENT

    Self-Employed

    Stocks & Derivatives Trader, Singapore

    Responsibilities:

    • - Hypothesised and executed on trade plans efficiently by leveraging on extensive knowledge of Technical Analysis (TA) concepts and options strategies.
    • - Self-developed strong Trading Psychology having experienced numerous trades of varying risk.
    • - Self-taught in trading equities and derivatives: Stocks, Options, Crypto, Spot, Futures, etc.

  • AUG 2020 - APR 2021

    Ninja Logistics Pte. Ltd (NinjaVan), Singapore

    Product Manager

    Responsibilities:

    • - Led the development of NinjaChat – an AI-enabled Social Networking Service (SNS) chatbot focused on providing a suite of self-service solutions to users that improved customer service efficiency by 18%.
    • - Continuously engaged with stakeholders and delivered >10 features to supplement lapses in agent services (e.g. automatic conflict resolution) enabling NinjaChat to be positioned as the primary engagement tool for shippers.
    • - Improved user subscription flow and collaborated on subscription campaigns with partners which drove unique NinjaChat subscriber growth by more than 20%.
    • - Planned roadmap (from inception to implementation) of a new product vertical that leveraged on SNS chatbots/ads to help sales teams more efficiently qualify leads and onboard customers.
    • - Took on Scrum Master responsibilities and led sprint planning, reviews, retrospectives and daily scrums with the development team resulting in consistent delivery of product features across six different countries.
    • - Advocated data literacy and data-driven product decision making practices by conducting data analytics workshops and working with Business Intelligence to build data visualisations for product KPIs to provide better accountability to stakeholders and development team.

  • AUG 2018 - AUG 2019

    CoverHound, Inc.

    Assoc. Product Manager/Product Analyst, San Francisco

    Responsibilities:

    • - Drove product goals via stakeholder research, defining/redefining of performance indicators and development of data-driven hypotheses.
    • - Built and maintained Business Intelligence tools to assist stakeholders in analysing overall effectiveness, and progress of individual/project goals.
    • - Identified areas of the user subscription funnel that were underperforming and collaborated on user flow revamps which increased lead acquisition by 15%.
    • - Developed an intelligent routing model that leveraged on customer profiling to drive sales and improve resource efficiency by 10%.
    • - Prepared and tested price estimation prediction model that resulted in 10% lower drop-off rates and improvement in Net Promoter Score (NPS).
    • Built a company glossary that standardised use of nomenclature, which reduced miscommunication and misunderstanding between stakeholders.

  • JUN 2017 - AUG 2017

    NUS EDIC Department

    NUS Intern, Singapore

    Responsibilities:

    • - Design Hospital Inventory Management System (LevelSense Project)
    • - Present (pitch/brief) idea/system to relevant parties
    • - Develop working prototype of product (Automatic sensors)
    • - Test and implement system (phasic)

  • MAR 2016 to AUG 2016

    NUS BBA Undergraduate Office

    Admissions & Marketing Team, Singapore

    Responsibilities:

    • - Proofread documents and publicity materials
    • - Respond to Q&A (Local/Overseas)
    • - Assist in hosting Welcome Teas/Master Classes
    • - Administer admissions/scholarship/programme applications
    • - Facilitate interviews & Assessment Centre

  • FEB 2016 to MAY 2016

    Marvelous Technology Pte Ltd

    Contract Worker, Austin TX

    Responsibilities:

    • - Collaborate with a team to work on upgrading HST system
    • - Assist and document assembly processes at SilencerCo

  • Jan 2017 - Feb 2017

    Tapela Internationale LLC

    Intern, Singapore

    Responsibilities:

    • - Procure logistics and items required for operations
    • - Write a script for educational video (Kinesiology Tapes)
    • - Source and contact prospective clients

  • MAR 2015 to SEP 2015

    Amway Singapore

    Individual Business Owner (IBO), Singapore

    Responsibilities:

    • - Build business team and engage in direct selling of FMCGs

  • MAR to NOV 2015

    English & Physics Home Tutor

    Home Tutor, Singapore

    Responsibilities:

    • - Provide reading and learning materials
    • - Help to build skillsets and explain concepts

Education

  • Aug 2016 - Aug 2020

    Bachelor Degree

    B.Eng. (Electrical Engineering)
    National University of Singapore (NUS), Singapore

    ECE is inarguably the driving force behind most modern inventions. Computer technology and the world wide web are two ECE related inventions that have evolved rapidly and revolutionalised our world. ECE is thus a discipline that has plenty to offer in terms of discovery, innovations, and creativity.


    AY 2016/2017 YEAR 1 SEMESTER 1

    MA1505 MATHS I
    CS1010E PROGRAMMING METHODOLOGY
    EG1111 ENGINEERING PRINCIPLES & PRACTICE I
    GER1000 QUANTITATIVE REASONING
    UTC1702A THINKING IN SYSTEMS: ECOSYSTEMS & NATURAL RESOURCES

    AY 2016/2017 YEAR 1 SEMESTER 2

    MA1506 MATHS II
    EE2020 DIGITAL FUNDAMENTALS
    EG1112 ENGINEERING PRINCIPLES & PRACTICE II
    UTW1001R ORATORY AND THE PUBLIC MIND
    CFG1010 PERSONAL AND INTERPERSONAL EFFECTIVENESS 1.0
    EG2201A DESIGN THINKING IN GRAND ENGINEERING CHALLENGES

    AY 2016/2017 YEAR 1 SPECIAL TERM

    EE2021 DEVICES & CIRCUITS

    AY 2017/2018 YEAR 2 SEMESTER 1

    EE2023 SIGNALS & SYSTEMS
    EE2024 PROGRAMMING FOR COMPUTER INTERFACES
    EE2011 ENGINEERING ELECTROMAGNETICS
    ES2331 COMMUNICATING ENGINEERING
    EG2301 CASE STUDIES IN ENGINEERING
    UTC2708 SINGAPORE — A SMART NATION IN CONTEXT

    AY 2017/2018 YEAR 2 SEMESTER 2

    EE2012 ANALYTICAL METHODS IN ECE
    PC2232 PHYSICS FOR ELECTRICAL ENGINEERS
    EE2025 POWER ELECTRONICS
    EE2032 SIGNALS & COMMUNICATIONS
    UTS2704 HARD TO SECURE EASY TO WASTE — SINGAPORE’S FOOD STORY
    UTW2001Q ‘WHAT’S IN A WORD?’ MEANING ACROSS CULTURES
  • Jan 2012 - Dec 2013

    Pre-tertiary Certificate

    Singapore-Cambridge General Certificate of Education (SCGE A'Levels)
    Pioneer Junior College, Singapore
    H2 Computing
    H2 Mathematics
    H2 Physics
    H1 Economics
    H1 General Paper
    H1 Project Work
    H1 Chinese


What Others Have Said

“He has a positive and serious attitude towards his work and is always able to deliver his results on time or well ahead, maintaining a high level of efficiency and professionalism.”

Professor Tang Kok Zuea
Senior Lecturer, Engineering Design and Innovation Centre (EDIC)

“Clarity in vision and communication, friendly attitude, strong inter-personal skills and ability to look at the big picture have always helped him to take a right decision at a right time.”

Dr. Prabhu Balakrishnan
Director of Student Life, Residential College 4

THANK YOU